Privacy Policy

Last updated: 25 May 2026

This website is owned and operated by WebSure Technologies Pvt Ltd (“we,” “our,” or “us”).
AuthGo is a product/service owned and operated by WebSure Technologies Pvt Ltd.

We value your privacy and are committed to protecting the personal information you share with us when using our website
AuthGo.in, purchasing or using our digital products, WordPress plugins, WooCommerce solutions,
OTP authentication services, WhatsApp authentication features, customer analytics tools, or related services.

By using our website, products, plugins, or services, you agree to this Privacy Policy and consent to the collection,
use, and disclosure of your information in accordance with this policy.

This Privacy Policy does not apply to third-party websites, services, plugins, payment gateways, APIs, SMS providers,
WhatsApp providers, or applications that we do not own or control.

1. Information We Collect

Personal Information

When you interact with our website, purchase our products, contact us, or use our services, we may collect:

Name
Email address
Phone number
Billing details
Account login details
Order history
Purchased products or services
Support request details
Business or website information shared by you

This information is used to process orders, provide product access, offer support, manage accounts, and improve our services.

2. Payment Information

We do not collect or store your credit card, debit card, UPI, net banking, or other sensitive payment details on our servers.

All payments are securely processed by third-party payment providers such as Razorpay, Stripe, PayPal, or other payment gateways,
depending on the payment method available at checkout. These providers may collect payment-related information required to process
your transaction. Their use of your data is governed by their own privacy policies.

3. AuthGo Plugin and Service Data

AuthGo is designed to help WooCommerce websites provide OTP login, WhatsApp authentication, passwordless login,
secure registration, forgot password OTP, checkout mobile verification, biometric login, user event tracking,
and customer analytics.

Depending on how the plugin or service is configured by the website owner, AuthGo may process:

Mobile number
Email address
OTP verification status
Login and registration events
Forgot password verification events
Checkout verification events
User device information for biometric login
Product view events
Category view events
Add to cart events
Checkout started events
Order completed events
Customer analytics and reports

This data is used only for authentication, security, user verification, customer analytics, reporting,
and improving the customer experience on the website where AuthGo is installed.

4. OTP, SMS, Email, WhatsApp and Third-Party Gateways

AuthGo may allow website owners to send OTPs and notifications through different providers, including but not limited to:

SMSQuicker
WhatsApp Cloud API
Firebase Authentication
Custom SMS gateways
WordPress email service
Third-party SMS or WhatsApp API providers

When OTPs or notifications are sent through third-party services, required information such as mobile number,
email address, OTP code, message content, and delivery status may be shared with the selected provider only
for the purpose of sending and verifying OTPs or service-related messages.

We are not responsible for the privacy practices of third-party gateway providers. Website owners using AuthGo
should also review the privacy policies of their selected OTP, SMS, WhatsApp, email, or API providers.

5. Customer Analytics and Event Tracking

AuthGo may collect customer activity data on WooCommerce websites where the plugin is installed. This may include:

Product views
Category views
Add to cart events
Checkout started events
Completed order events
User interest reports
Product and category performance reports

This data helps store owners understand customer behavior and improve their store performance. Analytics data is available
to the website administrator and may be exported in report formats such as Excel.

6. Cookies and Tracking Technologies

Our website and products may use cookies or similar technologies to:

Maintain login sessions
Store user preferences
Improve user experience
Support analytics and reporting
Improve security and authentication

You may disable cookies through your browser settings, but some website or plugin features may not function properly.

7. How We Use Your Information

We may use collected information to:

Process orders and deliver digital products
Provide access to purchased products
Offer customer support
Send transactional emails
Send OTPs and verification messages
Provide WhatsApp, SMS, email, or authentication-related services
Improve our website, plugins, products, and services
Generate analytics and reports
Prevent fraud, abuse, and unauthorized access
Comply with legal or business requirements

We do not sell, rent, or trade your personal information to third parties.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access,
misuse, alteration, disclosure, or destruction.

However, no method of internet transmission, electronic storage, website system, plugin environment, or third-party API
communication is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We may retain personal information, order details, account details, support records, and product usage data for as long as necessary to:

Provide services
Maintain business records
Resolve disputes
Improve products
Comply with legal obligations

Website owners using AuthGo are responsible for managing and deleting customer data from their own WordPress/WooCommerce websites
according to applicable laws.

10. Third-Party Links

Our website, plugins, or services may contain links to third-party websites, services, APIs, or platforms.
We are not responsible for the privacy practices, content, or policies of such third parties.

11. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information
from children under 13.

12. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Opt out of promotional communication
Disable cookies through your browser
Disable notifications through your device or browser settings

To request access, correction, or deletion of your data, please contact us.

13. Business Ownership

AuthGo is owned and operated by WebSure Technologies Pvt Ltd.

Business Name: WebSure Technologies Pvt Ltd
Website: https://authgo.in
Parent/Company Website: https://websuretechnologies.com
Email: support@authgo.in
Alternative Email: support@websuretechnologies.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated
“Last updated” date. Continued use of our website, products, or services after changes means you accept the updated policy.

15. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: support@authgo.in
Company: WebSure Technologies Pvt Ltd
Website: https://authgo.in